Troubleshooting

MyGroundBiz Logo

In case of any issues regarding the MyGroundBiz online portal, you can contact the customer support of the MyGroundBiz without any hesitation. FedEx has strived to design this portal extremely user-friendly and secure. Still, if you face any sort of issues, there are some steps that you can follow yourself before contacting the FedEx customer support.

MyGroundBiz portal is loved by people all over the United States. There is hardly any employee who face any issues while using this portal. Sometimes, this portal may lag due to the server error or your internet-connection. Don’t panic at all in such a scenario. This portal will restore itself after some time.

MyGroundBiz Troubleshooting

Some steps and some factors that you can check in the malfunctioning of this portal is as follows:

The recommended browser and the acceptable machine configuration for MyGroundBizAccount.

1 Gigahertz (GHz) or faster CPU with Windows 7 or higher with at least 2 GB of RAM and Internet Explorer having version 11 or higher.

The Error: Username and Password doesn’t match. Kindly, check it again. 

In this case, kindly check your login credentials once. If still, your credentials aren’t accepted, chances are high that your account does not exist. Kindly contact the help desk at 1-800-HELP (1-800-435-7647) and submit a help ticket.

If anything, try clearing the cache of your browser. Restart your system and try signing in to your account again.

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